Privacy Policy

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This website and its contents may be viewed on screen, copied and printed for your own personal and non-commercial use. Reproducing, republishing, distributing, displaying, transmitting or modifying this website or any of its contents is strictly prohibited without prior written permission from Build Pilot and any other relevant owners.

Build Pilot are committed to complying with our obligations under the Privacy Act 1988 Cth ("Privacy Act") and are bound by the Australian Privacy Principles as set out in the Privacy Act.

At Build Pilot, we only collect personal information that is authorised by law. The privacy policy as set out below explains how we comply with our obligations under the Privacy Act.

Collection, use and storage of personal information:

The personal information that we may collect includes but is not limited to full names, addresses, telephone numbers, email addresses, domain names, other contact details, ages, sexes and any other relevant personal information that we may require.

Collection of personal information will be obtained direct from you where possible. We may need to obtain your personal information from a representative for your matter. In the event that we do need to obtain your personal information from your representative then we will use our best endeavours to first obtain your consent to do so.

We may collect and use your personal information for the following purposes:

- Providing our Services to you;

- Marketing our services to you;

- Offering benefits to you;

- Improving our services to you;

- Informing you of any initiatives that we may think you will be interested in;

- Inform you of any developments in the home and building sectors;

- Identify our customers and potential customers;

- Any purpose that is permitted, required or authorised by, or under the law; and

- Any other purpose that you have consented to.

For any other purposes for the collection of personal information that are not listed above, we will inform you at the time of collection, or as soon as practicable afterwards.

The ways in which personal information is provided to us includes but is not limited to:

- Information that you provide us with at our request;

- Information that credit reporting bodies provide us with; and

- Information collected during the course of providing our Services to you.

The personal information that we collect will be stored on our computer database, mail chimp or similar platform. Disclosure of personal information:

We will only disclose personal information to third parties in the following circumstances:

- Where disclosure is for the primary purpose that the personal information was collected for or necessary to carry out our Services;

- Where consent has first been obtained by you or the concerned individual;

- Where the third party is our agent or contractor and the personal information is to be disclosed to them and/or used by them for the primary purpose that the personal information was collected for; and

- Where we are required by law to make the disclosure. The quality of the personal information:

We will rely on the personal information that is provided to us.

In the event that the personal information that you have provided to us changes, is inaccurate or incomplete, you must inform us of this and provide us with the corrected or updated personal information as soon as reasonably possible.

Protection of personal information:

We will store your personal information securely, and we will take reasonable precautions to ensure that the personal information is protected from misuse, loss, unauthorised access, modification and disclosure. Our precautions include secure storage and restricted access to the personal information.

Access to your personal information:

an email to: home@buildpilot.com.au. We will respond to your query or complaint as soon as reasonably possible.

We will only share your personal information to a foreign contractor or supplier in limited circumstances, and where that contractor or supplier is bound by principles of privacy which are similar to the APPs. This may include locations such as Philippines, India and Vietnam. Build Pilot also notes that your personal information may be collected and backed-up in the Cloud (which may also be overseas).

Changes to our Privacy Policy:

We may change the terms of this Privacy Policy at any time at our absolute discretion. This Privacy Policy was last updated in February 2023.